Privacy Policy

Last updated 5 November 2026

This policy explains how Vantage Waste Solutions Ltd ("Vantage Waste Solutions", "we", "us") uses personal data when you visit www.vantagewastesolutions.com or contact us.

Who we are

Vantage Waste Solutions Ltd is the controller of your personal data. We're registered in England and Wales under company number 14921076, and our registered office is Cromwell House, West Gate, Mansfield, Nottinghamshire, NG18 1RR.

You can write to us at Unit 10 Vantage Business Park, Vantage Close, Sheffield S9 1BG, email enquiries@vantagewastesolutions.com or call 0114 350 3280.

The data we collect

Enquiries through our contact form: your name, company, email address, phone number, whether your enquiry is commercial or domestic, the service you need, your requirements and your agreement to be contacted.
Emails and phone calls: your contact details and whatever you tell us.
Business relationships: the details we need to quote for, deliver and invoice our services, if you or your organisation become a customer or supplier.
Website use: your IP address, device and browser type, the pages you view and how you reached us. Some of this is collected using cookies if you accept them, as our Cookie Policy explains.

How we use it and why

To reply to your enquiry and give you a quote, because it's necessary to take steps towards a contract, or in our legitimate interests in running our business.
To deliver our services and manage our customer and supplier records, because it's necessary for a contract or in our legitimate interests.
To protect our website and forms from spam and abuse, because it's in our legitimate interests.
To understand how our website performs and which organisations visit it, and to improve our website and marketing, because you've accepted the cookies involved and it's in our legitimate interests.
To meet our legal and regulatory duties, including keeping business and waste records, because the law requires it.

Where we rely on your consent, you can withdraw it at any time by contacting us.

Who we share it with

Webflow, which hosts this website and receives contact form submissions.
Salesforce, our current customer relationship management system, where enquiries are stored.
Google, for Google Analytics and Google Tag Manager, which measure how our website is used.
Microsoft Advertising, to measure and improve our advertising.
Leadfeeder, which helps us identify organisations that visit our website.
Cloudflare, whose Turnstile service checks that form submissions come from a person.
Airbag Disposal (UK) Limited, our related company, which uses the same customer relationship management system.
Our website support, IT and professional advisers, where they need the data to do their work for us.
Regulators, law enforcement or other authorities, where the law requires it.

International transfers

Some of these providers process data outside the UK, including in the United States. Where they do, we rely on the safeguards UK data protection law allows, such as UK adequacy regulations or the UK International Data Transfer Agreement or Addendum.

How long we keep it

We keep personal data only for as long as we need it for the purposes above, including to deal with your enquiry, manage our relationship with you and meet our legal, accounting and regulatory duties. After that we delete it or anonymise it.

Your rights

Under UK data protection law, you can ask us to:

Give you a copy of your personal data.
Correct data that's wrong or incomplete.
Delete your data.
Restrict how we use your data.
Transfer data you gave us to you or another organisation.

You can also object to our use of your data where we rely on legitimate interests, and you can always object to direct marketing. Some rights have limits, and we'll tell you if one applies. To use any of these rights, contact us using the details above.

Complaints

Please contact us first so we can try to resolve it. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date at the top.